The CEA Card

We support the CEA Card. This is a national card that can be used to verify that the holder is entitled to one free ticket for a person accompanying them to the cinema. Terms and Conditions of use apply. For more information click this link: http://www.ceacard.co.uk/. The best way to get a CEA Card is to apply online via the CEA website, but you can also pick up a postal application form in the cinema.

CEA Carers tickets can be booked online in the same way as all other tickets - please have your card number handy during the checkout process..

Accessibility Information

You can make the text on your computer easier to see and read in a number of ways including making the text bigger inside your web browser, which will make it easier to surf the internet. This process is different depending on your operating system (Windows, Mac or Linux). Most of the time you can use the Ctrl key on your keyboard (held down) and using the + and - symbols to increase and decrease the size of the content on your screen. For more information about this and in depth guide we recommend you visit this website.

In conjunction with leading specialists, we have made the best efforts to ensure that as many of our screens as possible are accessible to those with limited mobility. Of our 20 screens, 14 are suitable for wheelchair access. In some cinemas, the physical design of the building - usually a constraint of its age - has made it impossible to provide complete accessibility coverage, and we have to take into account many factors when deciding what is viable and what isn't. In addition to this, we have gone to great lengths to install high-visibility stair nosings and handrails to provide as much aid as possible. You can find full details of a cinemas accessibility on the 'Your Cinema' page, and you can also click on any performance time to see if a particular film is in a wheelchair accessible screen. In addition, our trained members of staff are only too happy to offer assistance where required.

All of our cinemas are equipped with facilities to show films with subtitles for the hard of hearing. Where possible we try to schedule late afternoon and evening performances. Our ability to show subtitled films is dictated by whether the feature film is encoded with the necessary information - not all do, and where scheduled, these shows can be found on the 'Now Showing' page of our website.

Infra-red Hearing Induction is a facility to boost the sound volume for the hard of hearing. In order to use this facility, a pair of headphones is available from the cinema ticket desk. These are placed over the ears and the sound and can be adjusted using the volume dial on the headset. Please be aware that we do not offer T-position Infrared neck loops due to incompatibilities with our systems.

Audio Description uses the same headphones as our infra-red system. Instead of the films soundtrack, a narrator describes the action as it is happening on-screen. Not all feature films carry the extra information necessary for Audio Description.  Ideal for the visually impaired, the volume level can be adjusted using the dial on the headset.

This type of induction loop allows the user to switch their hearing aid to the 'T' position in order to receive a monaural soundtrack directly to the aid. Where this is fitted, users must sit within an area of the auditorium that is 'wired up.' Staff at the cinema will be able to advise on the correct location.

Registered assistance dogs are welcome at the cinema at all times. Assistance dogs are expected to be trained. Emotional support animals are generally not permitted, but certain allowances may be able to be made - please contact us to check.

You can find out more information about each cinemas specific accessibility facilities by looking at the Cinema Details pages.